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Complete Guide: 6 Steps to Getting Medical Treatment in Malaysia for Indonesian Citizens

June 21, 2024 


Malaysia offers a more affordable yet high-quality alternative for medical treatment compared to Singapore. If you are considering Malaysia for your healthcare needs, this guide will walk you through the essential steps to ensure a smooth and successful medical journey.

1. Research and Choose the Right Hospital

Malaysia boasts several world-class hospitals with various specialties. Start by researching hospitals such as Gleneagles Kuala Lumpur, Pantai Hospital, and Prince Court Medical Centre. Consider factors like hospital reputation, available specialties, and patient reviews to make an informed choice.


Key Points:

  • Identify hospitals that specialize in your required treatment.

  • Check hospital reputation, specialties, and patient reviews.


To request for more details,

contact or +65 6835 0388

2. Consult with Medical Experts

Before making any decisions, consult with medical experts either in Indonesia or directly with specialists in Malaysia. Many Malaysian hospitals offer online consultation services where you can discuss your condition and treatment options. This step helps you understand the recommended procedures and associated costs.

Key Points:

  • Use online consultation services to discuss your condition.

  • Understand the recommended procedures and costs.


3. Prepare Necessary Documentation

Ensure you have all the necessary medical records and documentation ready for your treatment. This includes medical history, diagnostic reports, and any previous treatment records. Having these documents ready will facilitate a smoother consultation and treatment process.

Key Points:

  • Gather all relevant medical records and documents.

  • Ensure documentation is complete and up-to-date.


4. Understand the Costs and Payment Options

Medical treatment in Malaysia is generally more affordable than in Singapore, but it's essential to understand the costs involved. Request a detailed cost estimate from the hospital, covering consultation fees, treatment costs, hospital stay, and any additional expenses. Additionally, inquire about payment options and whether the hospital accepts international health insurance. Assistance companies like Ulink Assist partners with many insurers and TPA to provide insured patients a cashless medical treatment journey abroad. See Ulink’s Insurer/TPA partners here. Get in touch with us to find out more.

Key Points:

  • Request a detailed cost estimate from the hospital.

  • Inquire about payment options and international insurance acceptance or if they are working with Ulink.


5. Plan Your Travel and Accommodation

Planning your travel and accommodation is a crucial step. Malaysia offers a range of accommodation options from budget to luxury. Some hospitals also provide assistance with travel arrangements and nearby lodging recommendations. Ensure you have a valid passport and, if required, apply for a medical visa.

Key Points:

  • Book travel and choose suitable accommodation.

  • Ensure you have a valid passport and apply for a medical visa if needed.

hotel near hospital

6. Follow Up Care and Recovery

Post-treatment care is as important as the treatment itself. Discuss follow-up care plans with your doctor and understand the recovery process. Some hospitals offer telemedicine services for follow-up consultations, making it easier for you to stay in touch with your healthcare provider after returning to Indonesia.

Key Points:

  • Discuss follow-up care plans and the recovery process.

  • Utilize telemedicine services for follow-up consultations. Check out Ulink’s teleconsultation service here.



Getting medical treatment in Malaysia is a viable and cost effective option for mid-high income Indonesian citizens. By following these six steps researching hospitals, consulting with experts, preparing documentation, understanding costs, planning travel, and ensuring follow-up care you can ensure a successful and stress-free medical journey. For more information and personalized assistance, feel free to contact us at Ulink Assist.

To request for more details,

contact or +65 6835 0388

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